Windows XP Recovery Trojan Fake Alert
See your local tech if you are infected. This is a mean infection.
What this infection does:
Windows XP Recovery is a fake computer analysis and optimization program that displays fake information in order to scare you into believing that there is an issue with your computer. Windows XP Recovery is installed via Trojans that display false error messages and security warnings on the infected computer. These messages will state that there is something wrong with your computer's hard drive and then suggests that you download and install a program that can fix the problem. When you click on of these alerts, Windows XP Recovery will automatically be downloaded and installed onto your computer.
Once installed, Windows XP Recovery will be configured to start automatically when you login to Windows. Once started, it will display numerous error messages when you attempt to launch programs or delete files. Windows XP Recovery will then prompt you to scan your computer, which will then find a variety of errors that it states it cannot fix until you purchase the program. When you use the so-called defragment tool it will state that it needs to run in Safe Mode and then show a fake Safe Mode background that pretends to defrag your computer. As this program is a scam do not be scared into purchasing the program when you see its alerts.
Windows XP Recovery screen shot
For more screen shots of this infection click on the image above.
There are a total of 5 images you can view.
To further make it seem like your computer is not operating correctly, Windows XP Recovery will also make it so that certain folders on your computer display no contents. When opening these folders, such as C:\Windows\System32\ or various drive letters, instead of seeing the normal list of files it will instead display a different folder's contents or make it appear as if the folder is empty. This is done to make it seem like there is corruption on your hard drive that is causing your files to not be displayed. It does this by adding the +H, or hidden, attribute to all of your files, which causes your files to become hidden. It will then change your Windows settings so that you cannot view hidden and system files. Once the rogue's processes are terminated you can enable the setting to view hidden files, and thus be able to see your files and folders again, by following the instructions in this tutorial:
How to see hidden files in Windows
Windows XP Recovery also attempts to make it so you cannot run any programs on your computer. If you attempt to launch a program it will terminate it and state that the program or hard drive is corrupted. It does this to protect itself from anti-virus programs you may attempt to run and to make your computer unusable so that you will be further tempted to purchase the rogue. The messages that you will see when you attempt run a program are:
Hard Drive Failure
The system has detected a problem with one or more installed IDE / SATA hard disks. It is recommended that you restart the system.
Or
System Error
An error occurred while reading system files. Run a system diagnostic utility to check your hard disk drive for errors.
Or
Critical Error
Hard drive critical error. Run a system diagnostic utility to check your hard disk drive for errors. Windows can't find hard disk space. Hard drive error.
After you close this alert you will be presented with another alert that pretends to be for a program that will attempt to fix your hard drive.
Fix Disk
Windows XP Recovery Diagnostics will scan the system to identify performance problems.
Start or Cancel
If you press the Start button, it will pretend to scan your computer and then state that there is something wrong with it. This message is:
Windows XP Recovery Diagnostics
Windows detected a hard disk error.
A problem with the hard drive sectors has been detected. It is recommended to download the following sertified <sic> software to fix the detected hard drive problems. Do you want to download recommended software?
These are just further alerts trying to make you think your computer has a serious hard drive problem. It should be noted that if you attempt to run a program enough times it will eventually work.
When you perform the scan or use the fake Windows XP Recovery it will state that there are numerous problems on your computer, but that you first need to purchase it before it can fix any of them. Some examples of the fake problems it detects on your computer are:
Requested registry access is not allowed. Registry defragmentation required
Read time of hard drive clusters less than 500 ms
32% of HDD space is unreadable
Bad sectors on hard drive or damaged file allocation table
GPU RAM temperature is critically high. Urgent RAM memory optimization is required to prevent system crash
Drive C initializing error
Ram Temperature is 83 C. Optimization is required for normal operation.
Hard drive doesn't respond to system commands
Data Safety Problem. System integrity is at risk.
Registry Error - Critical Error
While WindowsXPRecovery is running it will also display fake alerts from your Windows taskbar. These alerts are designed to further scare you into thinking that your computer has an imminent hardware failure. The text of some of the alerts you may see include:
Critical Error!
Damaged hard drive clusters detected. Private data is at risk.
Critical Error
Hard Drive not found. Missing hard drive.
Critical Error
RAM memory usage is critically high. RAM memory failure.
Critical Error
Windows can't find hard disk space. Hard drive error
Critical Error!
Windows was unable to save all the data for the file \System32\496A8300. The data has been lost. This error may be caused by a failure of your computer hardware.
Critical Error
A critical error has occurred while indexing data stored on hard drive. System restart required.
System Restore
The system has been restored after a critical error. Data integrity and hard drive integrity verification required.
Activation Reminder
Windows XP Recovery Activation
Advanced module activation required to fix detected errors and performance issues. Please purchase Advanced Module license to activate this software and enable all features.
Low Disk Space
You are running very low disk space on Local Disk (C:).
Windows - No Disk
Exception Processing Message 0x0000013
Just like the fake corruption messages and fake scan results, these alerts are only designed to scare you into purchasing the program.
To make matters worse, recent variants of this family have been installing the TDSS rootkit as well. This rootkit will perform redirects when visiting search links in Google, play strange audio advertisements, and make it so that you are unable to update your security programs. If you are infected with WindowsXPRecovery and are unable to update your Malwarebytes's Anti-Malware definitions then you most likely have this rootkit installed. If this is the case, this guide will not be able to help you and you should instead follow the instructions in this topic in order to receive one-on-one help in removing this infection.